Assess your current problem in paying rent, service charges or mortgage.

Identify Priority debts and agree an action plan.

Identify Non-priority debts and agree an action plan with your creditors.

Prepare a financial statement and assist you to budget and negotiate with your creditors.

Help you to claim welfare benefits that you may be entitled to.

Identify any other funding that may be available to assist you with your debts.

We will provide clear and accurate information on your debt problems and help you work through them.

We will help you to restructure your finances to ensure a long term solution to your housing and debt problems.

If you have a problem we cannot deal with, we will refer you to an agency we think may help.

We will provide clear and accurate information on your debt problems and help you work through them.

We will help you to restructure your finances to ensure a long term solution to your housing and debt problems.

If you have a problem we cannot deal with, we will refer you to an agency we think may help.

What you can expect from CHAS CL

CHAS CL will provide good quality advice and information within a reasonable time scale.

CHAS CL will offer you a polite and courteous welcome; a confidential service and an interview.

We will work on your case until it is completed, or you give us instructions to the contrary.

If your case requires it, CHAS CL’s advisers can accompany you and represent you in court or at other hearings

If you are not happy with any aspect of our service, you have a right to complain. Please do not hesitate to take or ask for one of our complaint leaflets.